Project Overview: Be My Neighbor Network (BMNN), a portal company that develops, manages and operates fully functional community based web portals throughout California , engaged Providence Technology Group to work with BMNN staff for a complex system upgrade.  This project was aimed at enhancing many of the existing features and services of the portal as well as producing more business partner friendly functionality and interfaces to increase revenue.  The end result is a series of community portals that provide BMNN Business Partners a much more robust and interactive system and method to engage their own customers.

Project Highlights:

• Compiled a complete assessment of the functionality of the existing portals, including ease of use, look and feel of the modules, usage statistics, etc,. 
• Coordinated and held JAD sessions w/staff and selected Business Partners to determine new features and processes that needed to be added to the site.
• Facilitated business process engineering, incorporating new functionality from the requirements that significantly increased Business Partner and system administrator visibility. 
• Performed system re-design on external interfaces.
• Working with the Client, Providence performed all project planning and project management tasks.
• Created the functional requirements and specifications diagrams.
• Performed database design and redesign.
• Created system design documents.