Business Analyst

The best candidate for this position will have project management and group facilitation experience, 
documentation skills, and be able to work well with business customers and IT.

Duties:

• Joins Management meetings representing IT issues.
• Assist with IT projects and IT issues within a division.
• Review, analyze and gather business requirements for existing business processes.
• Conduct interviews/group sessions with customer SMEs (subject matter experts) and translate into process documentation.
• Act as a liaison between vendors, technical support and divisions to resolve complex system and network problems. Coordinates and implements corrective measures.
• Lead and facilitate meetings with various project teams.
• Establish appropriate documentation for work performed and complete appropriate computer work.
• Provide knowledge transfer to others as directed.
• Skills/Knowledge Required
• California and /or local government experience

Experience:

• Strong experience in gathering business requirements
• As-is and To-be diagramming, requirements gathering and gap analysis
• PMI methodology
• Strong analytical and fact finding skills
• Strong written and verbal skills
• Exceptional interpersonal/interviewing/communication skills
• Technical writing/documentation skills
• Ability to function effectively as a team member or team lead
• Ability to establish cooperative and positive work relationships
• Experience leading groups " Experience using MS Office Suite products and Visio.
• Basic knowledge and understanding of hardware, database software and networking

Expectations:

• To perform and dress in a manner suitable for a professional environment.
• Maintain an objective business perspective.
• Enjoy the challenges of making a difference.